KEY JOB FUNCTIONS:
? Work with the client and the network for the weekly shipping plan and work out proper shipping solution
? Regular service review and SOP to cater customer needs in term of operational flow.
? Tracing daily shipping flow to coordinate with oversea, operation and clients for better communication and service.
? Understand the client’s product and ensure could speak the same language with client
? Coordinate with network to have close follow-up on the customer feedback and solution.
? Build reliable customer relationship.
? Trouble shooting when there is service deviation.
BASIC SKILL LEVEL REQUIREMENTS:
? Bachelor Degree or above.
? Minimum 3 years of CS experience in logistics or trading company.
? Good English.
? Possess good communication skills and influence skill.
? Work with the client and the network for the weekly shipping plan and work out proper shipping solution
? Regular service review and SOP to cater customer needs in term of operational flow.
? Tracing daily shipping flow to coordinate with oversea, operation and clients for better communication and service.
? Understand the client’s product and ensure could speak the same language with client
? Coordinate with network to have close follow-up on the customer feedback and solution.
? Build reliable customer relationship.
? Trouble shooting when there is service deviation.
BASIC SKILL LEVEL REQUIREMENTS:
? Bachelor Degree or above.
? Minimum 3 years of CS experience in logistics or trading company.
? Good English.
? Possess good communication skills and influence skill.
職位類別: 船務(wù)/空運(yùn)/陸運(yùn)操作
舉報
人力資源專員職業(yè)大全:
- 所在地區(qū):
- 聯(lián)系人:hr
- 手機(jī):會員登錄后才可查看
- 郵箱:會員登錄后才可查看
- 郵政編碼:
工作地址
- 地址:上海市盧灣區(qū)淮海中路755號新華聯(lián)大廈東樓20樓






